We're well connected with the worldwide HEAD OF DEPARTMENTS & RUNNERS and they are able to SOLVE ANY UNFORESEEN CHALLENGES IMMEDIATELY for our customers, and such challenges are usually beyond the control of a company's customer service or even a sales manager.
How long can a parcel be held at customs Malaysia?
Customs should clear your parcel within 1 to 3 days usually. Should there be any suspicious contents, customs will request for an inspection. Thus, shipment will be on hold for more than 14 days and will not be cleared from customs without a solid reason.
What do I do if my parcel gets stuck in customs?
Easiest way to do so is contact the logistics provider in charge for your shipment. Normally, they should be able to help you with the tracking number. Make sure there are no unpaid taxes. Should you come across unpaid taxes, pay them. If that doesn't work, your next point of contact is the forwarder.
How to expedite customs clearance?
Getting customs clearance is complicated. You can hire a local forwarder or customs agent to make the import declaration and get your goods through customs.
Shipment air cargo to China, extremely good service, highly recommended.
Natasha Lee ⭐⭐⭐⭐⭐
The staffs are friendly and able to provide me with professional advice on air express services which solves my headaches. They also helped me to follow up on customs clearance issues.
Pei Woon Seow ⭐⭐⭐⭐⭐
1st time use air freight import service from Ghana to Malaysia, staff is very helpful. Highly recommend.
Provide import and export services including air freight chartering, bulk cargo, customs/cargo clearance, door-to-airport or door-to-door services, cargo insurance, airfreight documentation, air freight consultation,
Import & export services in over 190 countries no matter the size, weight, or shape of goods.
We'll provide FREE Consultation, e.g. a "smarter" shipping guide in order to save your freight costs.
SNM LOGISTICS ENTERPRISE
Company Registration 202203187555 (LA0048305-T)
44, Jalan Tun Abdul Aziz, 43000 Kajang, Selangor.
Please do not transfer payment to any given account except this official banking detail